Common Questions

Answers before you get started.

We want the first step into care to feel clear and low-stress. Here are answers to the questions patients ask most often.

Still Need Help?

If you would rather talk it through, our team can answer your questions and help you understand the best next step for care.

Frequently Asked Questions

Answers that make starting care feel clearer.

Be On The Move helps patients and families understand how in-home physical therapy works, what insurance may cover, and what to expect before care begins.

If you have questions about coverage, scheduling, direct access, or what in-home treatment looks like, you can start here.

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Be On The Move team

Quick Clarity

Clear answers can make the first step into care feel much less overwhelming.

What Patients Usually Ask

Do I need a referral?

Many patients can begin physical therapy without waiting on a physician referral first.

Will insurance cover it?

Our team helps verify Medicare and major insurance benefits before care begins.

What happens next?

We help patients understand scheduling, first visits, and what care at home will actually look like.

Success Stories & Testimonials

What patients say about care at home.

Recent feedback from patients and families who trusted Be On The Move for thoughtful, high-quality physical therapy.

See More Testimonials
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Patient Review
2026
I thought that Caroline, the therapist was excellent. She was knowledgeable and instructed me in very good exercises for my shoulder tear. I...

Alan S.

Verified patient testimonial

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Patient Review
2025
Trudy was great. Not only did she help me with my tennis elbow and posture but she has helped my wife who has back and neck pain.

Bob S.

Verified patient testimonial

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Patient Review
2025
Excellent Job! Very concise & methodical in her job! Results are felt pretty quickly.

Madhu R.

Verified patient testimonial

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Patient Review
2024
In my experience, Trudy is above and beyond the most exceptional physical therapist I have ever worked with who truly achieves remarkable re...

Cheryl H.

Verified patient testimonial

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Patient Review
2024
I had an incredible experience with Be On The Move. The therapists are not only highly trained, but also were so joyful and compassionate. T...

Jessie N.

Verified patient testimonial

Licensed Be On The Move specialist
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Talk Through Your Next Step

A quick conversation can help you understand your options and start care with more confidence.

Speak with a licensed specialist today.

If pain, balance concerns, or recovery questions are making it hard to know what to do next, our team can help. A short conversation with a licensed specialist can give you clarity before you commit to treatment.

Talk through your symptoms and what kind of care may fit best.

Get help understanding the easiest next step for starting care.

Speak directly with our team about appointments and coverage.

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