Refund Policy

At BeOnTheMove, we are committed to delivering high-quality products. However, please note that all sales are final. We do not offer refunds under any circumstances.

If your product arrives damaged, you may request a replacement. To qualify for a replacement, you must:

• Contact us within 24 hours of confirmed delivery by replying to the email received after placing the order or calling 561-523-2299.
• Provide clear photos of the damage and packaging.
• Include your order number and contact details in your message.

If your claim is approved, we will send a replacement item at no additional cost. We reserve the right to deny any replacement requests that fall outside the 24-hour window or lack sufficient documentation.

Last updated: January 2025